Questions 131-134 refer to the following e-mail.
| To: | Bai Chang <bchang@lexrg.com> |
| From: | customerservice@sprtech.com |
| Date: | September 28 |
| Subject: | Order 255646 |
Dear Ms. Chang:
Thank you for your purchase on September 27. Your package has shipped and is due to arrive on October 1. ______[131]. Simply visit www.sprtech.com/shipping/status, enter your order number, and press "Search."
When you receive your package, we ______[132] you to take a short survey at www.sprtech.com/survey. It is through customer feedback that we are ______[133] to monitor our level of service. Upon ______[134] of the survey, you will receive a 10% discount toward your next order.
Sprtech.com Customer Service