Questions 131-134 refer to the following e-mail.
| To: | Multiple Recipients |
| From: | Gold Star Bank <information@goldstarbank.co.in> |
| Subject: | Gold Star Bank App |
| Date: | 15 July |
Dear Customer:
Here at Gold Star Bank, we take our customers and their needs seriously. As some of you know, we ______[131] technical difficulties with our mobile app. ______[132]. The trouble started on 14 July when our system went down because of a software bug. We expect the app to be up and running ______[133] the next twenty-four hours. ______[134] banking transactions can be done at any of our branch locations, and our automated cash machines are also working.
We apologize for any inconvenience.
Sincerely,
Ravi Chadda
Vice President of Customer Relations