Questions 131-134 refer to the following e-mail.
| From: | <customerservice@office-loft.com> |
| To: | <jahan.soltani@iux-mail.com> |
| Subject: | Re: Order #7823 |
| Date: | July 21 |
| Attachment: | Coupon |
Dear Mr. Soltani,
We are sorry to hear that Order #7823 arrived at your business after the promised date of July 14. It appears that the order ______[131] later than scheduled due to a problem with our shipping provider. We will refund the shipping charge to your account. In addition, please accept the attached coupon as compensation for the ______[132]. It will give you a 30% discount on your next order from our Web site. ______[133]. You may also print out the coupon and use it at ______[134] of our offline stores.
Sincerely,
Scott Conrad
Office Loft Customer Service